Knowledgebase
The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Articles
Do you allow adult websites on your server?We do not allow any type of adult websites on our servers. Views: 125 |
Do you offer unlimited bandwidth or disk space?Many web hosting companies offer "unlimited" as a plan feature. It is impossible for... Views: 130 |
How can I transfer my existing account(s) to your server?If you are currently hosted on a cPanel server, we can help you transfer all your accounts over.... Views: 113 |
How is Bandwidth measured?Bandwidth usage is measured from samples taken at the switch. You can monitor and check your... Views: 116 |
How long does it take for my account to be setup?For secutiry and fraud-scanning purposes, accounts are all manually verified by our sales team.... Views: 232 |
Is it easy to upgrade to a different package?Absolutely! If you start with a basic package and you find it's using more resources than is... Views: 107 |
May I upgrade at a later time?You can upgrade your account at any time by submitting a trouble ticket at... Views: 247 |
What is SSL, Secure Socket LayerSecure Socket Layer, or SSL, is what makes your web site's ordering process secure. Once SSL is... Views: 116 |
What type of support do you offer?We offer Free 24 x 7 x 365 Technical Support. Our Support Team can be reached by creating a... Views: 237 |
Where are your servers located?Our servers are located at the ThePlanet datacenter in Dallas, TX and Fortress ITX datacenter in... Views: 118 |
Why do I need a secure certificate if I already have SSL enabled?Enabling SSL encrypts the data from an online transacion, but without a secure certificate... Views: 97 |
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