Gotka Technologies - We bring your business online
Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

Do you allow adult websites on your server?
We do not allow any type of adult websites on our servers.
Views: 125
Do you offer unlimited bandwidth or disk space?
Many web hosting companies offer "unlimited" as a plan feature. It is impossible for...
Views: 130
How can I transfer my existing account(s) to your server?
If you are currently hosted on a cPanel server, we can help you transfer all your accounts over....
Views: 113
How is Bandwidth measured?
Bandwidth usage is measured from samples taken at the switch. You can monitor and check your...
Views: 116
How long does it take for my account to be setup?
For secutiry and fraud-scanning purposes, accounts are all manually verified by our sales team....
Views: 232
Is it easy to upgrade to a different package?
Absolutely! If you start with a basic package and you find it's using more resources than is...
Views: 107
May I upgrade at a later time?
You can upgrade your account at any time by submitting a trouble ticket at...
Views: 247
What is SSL, Secure Socket Layer
Secure Socket Layer, or SSL, is what makes your web site's ordering process secure. Once SSL is...
Views: 116
What type of support do you offer?
We offer Free 24 x 7 x 365 Technical Support. Our Support Team can be reached by creating a...
Views: 237
Where are your servers located?
Our servers are located at the ThePlanet datacenter in Dallas, TX and Fortress ITX datacenter in...
Views: 118
Why do I need a secure certificate if I already have SSL enabled?
Enabling SSL encrypts the data from an online transacion, but without a secure certificate...
Views: 97

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